If you notice that the on-screen song information display is not lining up with the music from your television, please power off your cable box for 30 seconds and turn it back on to see if this resolves the issue.

Note that a delay of up to 30 seconds can be expected before the information you see on your screen corresponds with what is being played.

If the problem persists, please let us know by contacting support@stingray.com